Oahu
Tourist Pitfalls on TheBus… What Locals Wish You Knew
Riding public transit on O‘ahu is easy once you know the rhythm. This guide highlights the small mistakes visitors make on TheBus and Skyline, and how to avoid them. We link to the official rules, luggage policies, and our pillar guides so your rides are smooth from day one.
Key Takeaways
- Pack small and keep aisles clear. TheBus and Skyline have specific luggage limits and storage rules. Review them before riding.
- Food and open drinks are not allowed. Use tightly closed containers only.
- Double check direction. Many visitor detours happen by boarding the correct route on the wrong side of the street.
- Strollers must be folded when the coach is busy. Priority seating is for riders who need it.
- Use headphones for audio and keep phone volumes low.
Niko’s Note 🐾 Screenshot your route and last return times while on Wi‑Fi… and keep your HOLO Card in a tiny zip pouch so you always tap first time.
Pitfall 1… Bringing too much luggage on board
What happens Big bags block aisles or take extra seats, which is not allowed. All bags must be able to be placed under the feet or on the lap without protruding into the aisle. No bag may be larger than 22″x14″x9″. Do not block aisles or use extra seats. Read the City’s Skyline baggage rules and TheBus Baggage Rules for details.
Learn more: Skyline rules, baggage section · TheBus Rules and Baggage
Photo callout: Suitcase between feet on Skyline… aisle clear… seat available to others.
Pitfall 2… Expecting to eat or drink on board
What happens A quick snack or open coffee seems harmless until a stop and spill.
Fix Eating and drinking are prohibited unless your drink is in a tightly closed container. That is City ordinance and applies to TheBus and Skyline.
Learn more: TheBus Rules… Food and Drink is Prohibited · Skyline rules… Open food and drink are prohibited
Photo callout: Closed bottle in side pocket vs open cup… which one is OK.
Pitfall 3… Not folding the stroller or managing beach gear
What happens A stroller or sandy gear takes space and slows boarding.
Fix Collapsible strollers must be folded and children removed when the coach is full. Sandy items must be cleaned. TheBus lists accepted beach gear and sizes… like soft boogie boards without fins up to 48 inches when clean.
Learn more: TheBus Rules… list of accepted items and sizes
Photo callout: Folded stroller in front area… child seated next to adult.
Pitfall 4… Boarding with bikes or boards the wrong way
What happens Bikes inside buses or loose boards create conflicts and safety hazards.
Fix Use the front bike rack. Regular bikes and many e‑bikes with sealed batteries are allowed if they fit the rack. Foldable bikes can ride inside only if they fit on your lap or under a seat without affecting others.
Learn more: How to Use the Bike Rack (PDF) · State overview: Bikes on Buses… Bike O‘ahu
Photo callout: Step by step sequence using the rack.
Pitfall 5… Missing the stop or boarding the wrong direction
What happens You ride 20 extra minutes because you boarded the right route going the opposite way.
Fix Check the destination sign and the stop location on your map. If the route looks like a U‑turn, cross the street and catch the other side. Use our glossary for stop naming conventions so labels make sense.
Learn more: O‘ahu Transit Glossary · System tools: TheBus Routes and Timetables
Photo callout: Two stops across a boulevard with arrows showing the correct side.
Pitfall 6… Not honoring courtesy seating and ADA spaces
What happens You sit up front with luggage and a rider who needs the space has nowhere to go.
Fix The front seats are courtesy seating for older adults and riders with disabilities. Move back and keep mobility areas clear.
Learn more: TheBus Rules… honor courtesy seating · Skyline Accessibility Guide
Pitfall 7… Loud audio, speakerphone calls, or blocking aisles
What happens The ride becomes stressful for everyone around you.
Fix Use headphones, keep phone on vibrate, stand behind the safety line, and move to the rear when standing.
Learn more: TheBus Rules… audio devices and safety tips · Skyline rider tips
Pitfall 8… Arguing with operators or forcing doors
What happens Tempers flare or someone tries to hold doors, which is unsafe.
Fix Follow operator instructions. Do not interfere with the operator. It is against the law to block or threaten transit staff.
Learn more: TheBus Rules… interference with the operator · Skyline safety page
Quick Etiquette Checklist
- Be at the curb and signal clearly as your bus approaches.
- Board at the front, exit at the rear when possible.
- Keep sand and water off seats. Shake out towels before boarding.
- Offer your seat to someone who needs it.
- Keep aisles and doorways clear.
- Use headphones and speak quietly.
- Tap with HOLO as soon as you board or enter rail faregates.
Niko’s Note 🐾 If you are lost… ask the operator before you pay. They often steer you to the right stop or transfer.
Keep Planning
- Pillar: O‘ahu by Bus 2025 Guide
- Airport transfers: Honolulu Airport to Waikiki… Bus vs Rideshare
- Get a HOLO Card: HOLO Card for Visitors… Where to Buy, How to Top Up
- Glossary: O‘ahu Transit Glossary… HOLO, OTS, Routes
FAQ
Can I bring food on board if it is sealed Yes if it is tightly closed to prevent spills. Eating on board is not allowed.
Can I bring a surfboard Soft boogie boards up to 48 inches without fins are listed as allowed when clean. Full length surfboards are not allowed. Verify details in the baggage rules.
Can my child stay seated in a stroller Strollers should be folded, with children removed when the bus is full or when the driver requests it.
Can I bring my bike inside the bus Regular bikes go on the front rack. Foldable bikes may ride inside only if they fit on your lap or under a seat without affecting others.
Why did the driver pass my stop You must be visible and step up to the curb to be picked up. At night, wear light colors and stand near the pole.
Sources
- TheBus… Rules, Regulations and Rider Tips with baggage list, food and drink, courtesy seating, and safety: thebus.org/howtoride/RulesReg.asp
- Skyline… Rules, Regulations and Rider Tips with luggage rules that also apply to TheBus: honolulu.gov/dts/skyline/rules-regulations-and-rider-tips
- TheBus… How to Use the Bike Rack (PDF): thebus.org/howtoride/How%20to%20Use%20the%20Bike%20Rack.pdf
- TheBus… Routes and Timetables and system tools: thebus.org/route/routes.asp
Oahu
Oahu by Bus 2025 Guide: Routes, Times, HOLO Tips
Plan O‘ahu days that actually work with TheBus and Skyline. This pillar guide shows how to choose routes, estimate real travel times, ride the new Skyline extension, use a HOLO Card without stress, and string stops into an easy day plan. Start here, then branch to our HOLO how to and Airport to Waikiki comparison.
Key Takeaways
- Choose one corridor per day. Fewer transfers mean more time on beaches and in neighborhoods.
- Use a HOLO Card account to tap on TheBus and at Skyline stations. Daily and monthly caps help your budget.
- Build a buffer. A route that shows 60 minutes on a map can take 75 to 90 in real life.
- Keep the O‘ahu Transit Glossary handy so stop names and acronyms never slow you down.
- Add one small surprise from 15 Bus Stops Worth Getting Off For on O‘ahu to keep the day fun.
Niko’s Note 🐾 Screenshot last return times before you leave the hotel. Mid day you will be busy or sleepy and you will forget.
Quick Start
- Get a HOLO Card. See our HOLO Card for Visitors guide and the official Where to Buy page.
- Pick one focus. City sights, North Shore, or Pearl Harbor.
- If you are arriving soon, open Honolulu Airport to Waikiki and preview the Airport rail station at airports.hawaii.gov.
- Open the O‘ahu Transit Glossary so route names and station labels make sense.
How Transit Works Now on O‘ahu
O‘ahu transit is a combined system… TheBus on the island’s streets and Skyline on an elevated rail line. Both accept the HOLO Card. You can transfer between TheBus and Skyline without paying extra beyond the fare caps. Visitors get the best results by pairing two to four stops along the same corridor. The fewer transfers you plan, the smoother your day. For official Skyline info, see the City’s DTS Skyline pages and the HART Stations list.
Where the system shines
- City corridors like Waikiki to Ala Moana and Waikiki to Downtown.
- Airport access using Skyline with a quick bus or walk to your resort area.
- North Shore days built around Haleiwa with a single beach and one lookout.
Where it feels slow
- Cross island zig zags that require multiple transfers.
- Late night returns when frequencies taper. See O‘ahu by Night and review Skyline rules at honolulu.gov.
Skyline: What Visitors Need to Know
The Skyline rail line now runs from East Kapolei to Middle Street Kalihi, with a key stop at Lelepaua Station at Daniel K. Inouye International Airport. Segment 2 opened on October 16, 2025… see the City’s announcement: Segment 2 begins passenger service. Station details and wayfinding are on the Airport’s page for The Bus and Skyline and the City’s Skyline and Airport guide.
Why Skyline matters for visitors
- Fast link between the Airport and the urban core.
- Reliable timing in peak periods when traffic is heavy.
- Easy transfers to TheBus routes near stations.
Helpful references
DTS Skyline overview · Lelepaua Station info · All Skyline stations
Airport to Waikiki Without Stress
If you want the lowest cost and do not mind one transfer, Skyline plus bus wins. If you arrive late or carry bulky luggage, rideshare may be worth it for a direct ride. Start with our comparison guide, then use these official references for current details.
- Airport rail and bus page: airports.hawaii.gov
- W Line Airport–Waikiki limited stop bus replaces Route 20… see the City notice at honolulu.gov and the DTS PDF showing Route 20’s retirement and the new W Line at thebus.org. Live routes and timetables: thebus.org/route.
Plan a Day by Corridor
Use these example day arcs to choose simple moves. Adjust times based on season and traffic.
Example 1: Waikiki to Ala Moana to Kaka‘ako
| Leg | Typical time | Typical frequency | Notes |
|---|---|---|---|
| Waikiki to Ala Moana | 15 to 25 min | 7 to 12 min | Short hop. Great for shopping or food courts. |
| Ala Moana to Kaka‘ako | 10 to 20 min | 10 to 15 min | Adds street art and waterfront parks. |
| Return to Waikiki | 15 to 25 min | 7 to 12 min | Consider sunset timing for photos. |
Example 2: Waikiki to Pearl Harbor to Downtown
| Leg | Typical time | Typical frequency | Notes |
|---|---|---|---|
| Waikiki to Pearl Harbor area | 60 to 90 min | 12 to 20 min | See Pearl Harbor by Bus. Respectful visit plan inside. |
| Pearl Harbor area to Downtown | 45 to 60 min | 12 to 20 min | Optional stop in Chinatown for snacks. |
| Downtown to Waikiki | 25 to 45 min | 7 to 15 min | Check last reliable returns if it is late. |
Example 3: Waikiki to North Shore Day
| Leg | Typical time | Typical frequency | Notes |
|---|---|---|---|
| Waikiki to Haleiwa | 90 to 120 min | 20 to 30 min | Follow the North Shore bus itinerary. |
| Haleiwa to Beach or Lookout | 10 to 25 min | 20 to 30 min | Pick one beach and one lookout. |
| Return to Waikiki | 120 to 150 min | 20 to 30 min | Leave enough time for a reliable return. |
Tip: Times are real world ranges. Plan buffers and pack a simple day bag.
Estimating Travel Time
- Add 15 to 30 minutes to any one hour ride for boarding, traffic, and short walks.
- If a route looks like it bends back on itself, check the map. You may be catching the wrong direction.
- Mid day rides can be faster than peak hour rides. Late night rides may have longer waits. See O‘ahu by Night and the City’s Skyline rules and tips.
Paying Fares with HOLO
A HOLO Card account is the easiest way to pay. Load value online or at retail locations, then tap the card as you board TheBus or enter Skyline stations. The daily cap protects your budget on busy days. Our dedicated guide shows where to buy, how to top up, and how to check balance without guesswork.
- HOLO main site: holocard.net
- For visitors: holocard.net/for-visitors
- Where to buy and load… holocard.net/where-to-buy-a-card (note… ABC Stores cannot load)
Open our guide: HOLO Card for Visitors
Niko’s Note 🐾 Keep a tiny zip pouch for transit. HOLO Card. Backup payment. Printed day plan with bus names and stop labels.
Safety and Night Service
Night rides are doable with awareness. Wait at well lit stops, ride with others when possible, and know your last trips. Review official rider guidance at TheBus Rules, Regulations, and Rider Tips, then check our night guide for quick checks and common last departure windows.
Common Pitfalls to Avoid
- Boarding the right stop in the wrong direction. Verify the side of the street.
- Assuming the next bus stops at the exact same pole. Parallel routes may use different stops.
- Planning five attractions in one day. Pick two anchors and one flexible extra.
Accessibility and Strollers
Most buses are accessible with ramps and priority seating. Strollers should be folded when the coach is full. If you need time to board, signal the driver early and board at the front.
Printable Day Plan
Grab our one page planner so you can write stops, transfer points, and last return times. It is free and it saves headaches later.
Add your download link here once ready
Keep Reading
- HOLO Card for Visitors… where to buy, how to top up
- Honolulu Airport to Waikiki… bus vs rideshare
- O‘ahu Transit Glossary… HOLO, OTS, routes
- O‘ahu by Night… safety and late service
- Bus vs Rental Car in O‘ahu… cost, stress, parking
- 15 Bus Stops Worth Getting Off For on O‘ahu
FAQ
Do I need a HOLO Card or can I pay cash Cash is possible but slower and less flexible. The HOLO Card is faster and capped so heavy ride days cost less. See HOLO For Visitors.
How long is Skyline from the Airport to Middle Street Kalihi Trains typically run every 10 to 15 minutes with total ride times under 20 minutes for this segment. Confirm hours and updates on the Airport’s The Bus and Skyline page.
How long is TheBus from HNL to Waikiki Plan 60 to 90 minutes depending on time of day and transfer. Our airport guide lists common ranges. The W Line details are at honolulu.gov and thebus.org.
Can I do the North Shore by bus in one day Yes if you keep it simple. Haleiwa plus one beach and one lookout, then return.
What if I am nervous about riding at night Stick to well lit stops, ride near the driver, and know your last departure. See the night guide.
How often do buses run Frequencies change by corridor and time of day. City corridors can run every 7 to 12 minutes mid day. Outlying areas may be 20 to 30 minutes.
Oahu
15 Bus Stops Worth Getting Off for on Oahu
No car, no problem. This curated list points you to 15 easy, high‑value stops on O‘ahu using TheBus and Skyline connections. Each entry explains why to hop off, which routes help most, and links to official pages so you can verify hours and rules. Pair this with your HOLO day cap, HEA live arrivals, and the new W Line Airport–Waikiki Zoom bus to cover a lot without rushing.
Key takeaways
- These 15 stops combine easy transfers, big sights, and food finds without a car.
- Use your HOLO day cap and check real time arrivals on HEA before you move to the next stop.
- Airport to Waikiki now has the new W Line Zoom bus linking the Lelepaua Airport Skyline Station with Downtown, Ala Moana, and Waikiki.
- Pair this list with our pillar guide, HOLO how to, and Airport to Waikiki comparison for the smoothest day.
Quick interlinks:
Pillar: O‘ahu by Bus • HOLO Card for Visitors • Airport to Waikiki… bus vs rideshare
Niko’s Note 🐾 Screenshot your route page before you go underground in malls or museums so you can keep moving even if service blips.
How we picked these stops
We focused on places that are simple to reach on TheBus using all‑day routes with frequent service, plus a few scenic one‑seat rides. Each listing includes a short “why,” the useful routes, and an official link so you can verify hours or any special rules.
Use HEA live arrivals at hea.thebus.org and the system map PDF to plan connections. For route pages and timetables, start at Routes and Timetables.
The list
1) Ala Moana Center — Kona Street bus bays
Why get off: Biggest transfer hub on the island with food courts, restrooms, and shade. Perfect reset point between town, Windward, and North Shore routes.
Useful routes: Many, including 2, 8, 13, 42, 60, 67 and more. See the official System Map and Routes and Timetables.
Tip: Use Kona Street side for most intercity departures.
2) Kapi‘olani Park and Honolulu Zoo
Why get off: Green space, shade, and quick access to the Honolulu Zoo and Waikiki shoreline.
Useful routes: From Waikiki, board on Kalākaua, Monsarrat, or Kuhio. Visitor guide lists options on this page.
Plan your visit: Honolulu Zoo.
3) Chinatown and Arts District — Hotel Street mall
Why get off: Markets, lei stands, galleries, and historic architecture.
Useful routes: Multiple lines serve Hotel Street. See TheBus Visitor Guide for where to board in Waikiki and which lines run Downtown.
Nearby: Aloha Tower and HPU at Aloha Tower Marketplace.
4) ‘Iolani Palace and Capitol District
Why get off: Hawaii’s royal palace, Kamehameha statue, State Capitol, and mission houses in one compact walk.
Useful routes: 2, 2L, 13, 20, 42, E reach this district from Waikiki per Visitor Guide.
Plan your visit: ‘Iolani Palace official directions.
5) Honolulu Museum of Art (HoMA)
Why get off: A world class collection, cool courtyards, and a great café.
Useful routes: Route 2 along South Beretania and King. See Visitor Guide and Moovit stop details.
Plan your visit: HoMA hours and info.
6) Bishop Museum — Kalihi
Why get off: Deep dive into Hawai‘i science and culture exhibits.
Useful routes: Route 2 from Waikiki per Visitor Guide.
Plan your visit: Bishop Museum.
7) Pearl Harbor Visitor Center — Arizona Memorial
Why get off: One of the most important places on O‘ahu. Visitor center, USS Arizona Memorial programs, and other historic sites.
Useful routes: Route 20 and 42 serve the area, with 20 trips entering the Arizona Memorial lot except certain holidays per the Route 20 timetable PDF.
Plan your visit: NPS Pearl Harbor info and Historic Sites overview.
8) Lelepaua Airport Skyline Station — W Line Airport to Waikiki
Why get off: Fast Zoom bus to Downtown, Ala Moana, and Waikiki with an easy transfer to Skyline for points west.
Useful routes: W Line Airport–Waikiki replaces Route 20. See Routes and Timetables notice and HNL Airport “The Bus and Skyline” page for span and headways.
Tip: If you arrive late, Route 42 also serves the airport at night per the airport page above.
9) Koko Marina Center — Koko Head area
Why get off: Snacks and restrooms before tackling Koko Head Crater Stairs or the coast walk.
Useful routes: 23 and 1L stop within a short walk. See Moovit Koko Head info.
Note: Expect a 10 to 20 minute walk from the nearest stops to the trailhead.
10) Sea Life Park — Makapu‘u coastline
Why get off: Coastal views toward Rabbit Island and a short walk or rideshare to the Makapu‘u Lighthouse Trail trailhead.
Useful routes: 23 Waikiki–Sea Life Park per Route 23 timetable and map.
Plan your visit: Sea Life Park tickets and hours.
11) Kapi‘olani Community College — Diamond Head side
Why get off: KCC Farmers’ Market on select mornings and access to the outside of Diamond Head State Monument area.
Useful routes: 2 and 200 serve this side of the park per Visitor Guide.
Tip: The crater interior has limited access. Check Hawai‘i State Parks for rules and hours.
12) Kailua Town — Gateway to Kailua Beach
Why get off: Stock up in town, then take a short shuttle or walk to the beach.
Useful routes: 67 Honolulu–Kailua–Waimānalo per Route 67 timetable. Local shuttle 671 Kailua–Lanikai per Route 671 page.
Beach stop reference: Moovit Kailua Beach Park page.
13) Byodo‑In Temple — Valley of the Temples
Why get off: Serene gardens and a scale replica of Japan’s Byodo‑In.
Useful routes: Route 65 from Windward Mall toward Kaneohe, then a 15 to 20 minute walk to the temple grounds per TheBus Visitor Guide and the Route 65 PDF.
Plan your visit: Byodo‑In Temple.
14) Hale‘iwa Town — Weed Circle
Why get off: Food trucks, surf shops, and the gateway to North Shore beaches.
Useful routes: 60 Honolulu–Kaneohe–Hale‘iwa per Route 60 timetable and Moovit route view.
Live arrivals: Check the HEA stop for Weed Circle area.
15) Waimea Bay Beach Park
Why get off: One of O‘ahu’s iconic beaches with winter surf and summer swim days.
Useful routes: 60 and 88A stop nearby at Kamehameha Hwy and Waimea Valley Road per Moovit stop details.
Know before you go: Facilities and crowding change with surf conditions. Use lifeguarded areas when posted.
Bonus: Kualoa Regional Park for Kualoa Ranch
If you are booked for a Kualoa Ranch tour, the most affordable public option is Route 60 along Kamehameha Highway. Get off at Kualoa Regional Park and walk across to the ranch entrance.
Official directions: Kualoa Ranch “Contact and Directions”.
Live arrivals near the park: HEA stop 2457.
Route reference: Route 60 PDF and Visitor Guide note.
Niko’s Note: North Shore rides are long. Bring water, sun protection, and a snack. Use the day cap on HOLO to hop off without stressing the budget.
Tools you will use during the day
- HEA real time arrivals: hea.thebus.org
- Routes and Timetables index: thebus.org/route/routes.asp
- System map PDF: SystemMap20240814.pdf
- Airport W Line info and late night 42: HNL Airport page
Interlinks to keep readers moving
- Hub: O‘ahu Hub
- Pillar: O‘ahu by Bus 2025 Guide… routes, times, HOLO tips
- Related: HOLO Card for Visitors… where to buy, how to top up
- Related: Honolulu Airport to Waikiki… bus vs rideshare
- Related: North Shore by Bus… realistic day plan
FAQ
Do I need reservations for Pearl Harbor?
Yes. USS Arizona Memorial programs are free but require a timed reservation through recreation.gov linked via NPS.
Is there a direct bus to Diamond Head crater interior?
No. Use stops around Kapi‘olani Park or KCC and walk. Check Hawai‘i State Parks for current access instructions.
What is the current Waikiki to Airport bus?
The W Line Airport–Waikiki Zoom bus replaced Route 20 in October 2025. See the official Routes and Timetables notice and the airport’s The Bus and Skyline page.
Can I reach Kailua Beach without a car?
Yes. Take 67 to Kailua Town, then transfer to 671 for Lanikai and the beach area per the 671 route page and Moovit beach page.
Sources and official references
- TheBus Routes and Timetables index and System Map PDF
- HNL Airport The Bus and Skyline
- TheBus route PDFs: 20 Waikiki–Aloha Stadium, 23 East O‘ahu, 60 Honolulu–Kaneohe–Hale‘iwa, 65 Waimanalo–Kaneohe, 67 Honolulu–Kailua–Waimānalo, 671 Kailua–Lanikai
- Visitor attractions: ‘Iolani Palace, Honolulu Museum of Art, Bishop Museum, Sea Life Park, NPS Pearl Harbor
- Live arrivals: HEA website
Oahu
HOLO Card for Visitors: Where to Buy on Oahu and How to Top Up
First time on O‘ahu and planning to use TheBus or Skyline This guide shows visitors exactly where to buy a HOLO Card, how to add value or passes, how fare capping works, and quick fixes if something goes wrong. It links to our airport transfer guide and the O‘ahu transit pillar so you can plan a full day without guesswork.
Key Takeaways
- A HOLO Card works on TheBus and Skyline. You must have a HOLO Card to ride Skyline. Adult cards are sold at station vending machines and at select retailers.
- Where to buy quickly. Lelepaua Station at Daniel K. Inouye International Airport has HOLO ticket vending machines. In Waikiki, select ABC Stores sell preloaded cards. Many supermarkets and 7‑Eleven locations sell and reload.
- Best value for visitors. Pay as you go with fare capping. Daily cap for adults is $7.50. Popular passes include the 3‑Day Pass and 7‑Day Pass.
- Top up in three ways. Online at holocard.net, at Skyline station vending machines, or at participating retailers. Phone reload is also available.
- Register your card to protect the balance, set Autoload, and see trip history.
Niko’s Note 🐾 Take a photo of the back of your card as soon as you buy it. You will need the serial number if you misplace it.
What Is a HOLO Card
The HOLO Card is O‘ahu’s contactless fare card for TheBus and Skyline. Tap on the bus validator or at the rail faregates to pay. Learn more on the official HOLO site at holocard.net.
Where to Buy a HOLO Card
Fastest for arrivals. Purchase an Adult HOLO Card at Lelepaua Station’s ticket vending machines at Daniel K. Inouye International Airport. See the Airport’s page: airports.hawaii.gov/hnl/the-bus-and-skyline.
Retail options. The official Where to Get a Card page lists who sells and who reloads. ABC Stores sell preloaded HOLO Cards only and do not reload value. Supermarkets like Foodland and Times, and 7‑Eleven locations sell and reload many products. Check details at holocard.net/where-to-buy-a-card.
Transit Pass Office. Reduced fare, Youth, Senior, and Annual Pass services are handled at the Transit Pass Office and Satellite City Halls. See instructions and appointments on the Where to Get a Card page.
Tip Card fee for a new Adult HOLO Card is typically $2. Bring a payment method that matches the location’s rules. Some retail counters take cash only.
How to Top Up or Add a Pass
1) Online. Create an account and add your card at Manage Card on holocard.net. You can add stored value, buy passes, and turn on Autoload.
2) Skyline stations. Use the HOLO vending machines at Skyline stations to add value or buy passes before you tap in. Station amenities are listed at honolulutransit.org/about/stations.
3) Retail reload. Many 7‑Eleven, Foodland, and Times locations can load value and passes. ABC Stores do not reload. Confirm store capabilities on the official list at holocard.net/where-to-buy-a-card.
4) By phone. Call the HOLO Helpline at 808‑768‑4656 during posted hours to reload or get help. Hours are listed on the For Visitors page: holocard.net/for-visitors.
Fare Capping and Pass Options
Fare capping means you stop paying once you hit the cap for the day or month. For adults on TheBus and Skyline:
- Single fare. $3 with 2.5 hours of transfers.
- Day cap. $7.50. Ride the rest of the day free once you reach this amount.
- 3‑Day Pass. $20. Valid 72 hours from first tap.
- 7‑Day Pass. $35. Valid 168 hours from first tap.
- Month cap. $80. Ride free after you reach $80 in a calendar month.
Confirm current fares at TheBus Fares page: thebus.org/Fare/TheBusFares20240701.asp and the City’s DTS Fares page: honolulu.gov/dts/fares-adult.
Good to know You need a HOLO Card to ride Skyline. Cash is accepted on TheBus but does not include a transfer period. See the Airport’s guidance: airports.hawaii.gov/hnl/the-bus-and-skyline.
Step by Step: Buy and Ride in 10 Minutes
- At the Airport. Follow Skyline signs to Lelepaua Station. Use the vending machine to buy an Adult HOLO Card. Follow the prompts to add value or a pass.
- Register your card. On your phone, go to Manage Card on holocard.net. Add the card using the serial number on the back.
- Turn on Autoload. Choose a reload amount so you never get stuck with a zero balance.
- Tap to ride. Tap in at the Skyline gates or on the validator when boarding TheBus. A green light means you are good to go.
- Transfers. With HOLO, you get 2.5 hours of transfers automatically. No paper slips needed.
Screenshots to add Vending machine screen. Manage Card page. Autoload settings. Validator tap.
Common Pitfalls to Avoid
- Buying an ABC Stores card and assuming you can reload there. ABC Stores sell preloaded cards only. Reload elsewhere.
- Tapping twice at the rail gate in quick succession. Tap once, walk through, then tap again only when starting a new trip.
- Paying cash for the first ride, then expecting a free transfer to rail. Cash rides do not include transfers. Use HOLO for free transfers within the time window.
- Sitting on an unregistered card. Registering protects your balance if the card is lost.
Troubleshooting
- Card says blocked. Add value online, then tap again. If it stays blocked, call 808‑768‑4656 or visit a vending machine. See holocard.net/help.
- Wrong fare charged. Check your trip history under Manage Card. If you hit the cap, additional taps the same period should be free.
- Lost card. If registered, report it lost and move the balance to a new card. See terms at holocard.net/terms-and-conditions.
Keep Planning
- Pillar: O‘ahu by Bus 2025 Guide
- Airport transfer options: Honolulu Airport to Waikiki… Bus vs Rideshare
- What locals wish visitors knew: Tourist Pitfalls on TheBus
FAQ
Do I need a HOLO Card to ride TheBus No. You can pay cash on TheBus. You will not get free transfers with cash. HOLO includes transfers for 2.5 hours.
Do I need a HOLO Card to ride Skyline Yes. Skyline requires a HOLO Card to enter the faregates.
Where can I buy a card late at night Skyline station vending machines operate during service hours. Lelepaua Station at HNL is the fastest option on arrival. Retail hours vary by store.
Can I share one HOLO Card with my family No. Each rider needs their own card. You can manage multiple cards under one account.
What if ABC Stores is the closest shop Buy a preloaded card there, then reload later at a Skyline station or another retailer. ABC Stores do not reload HOLO.
Sources
- Where to Get a Card and Reload. Official page with store capabilities and ABC Stores note. holocard.net/where-to-buy-a-card
- For Visitors. Getting started, helpline hours, pass language. holocard.net/for-visitors
- How to Ride Skyline. Vending kiosks at stations. honolulu.gov/dts/skyline/how-to-skyline
- Airport rail and bus info. HNL station details and transfer rules. airports.hawaii.gov/hnl/the-bus-and-skyline
- Current fares and caps. TheBus fares, including 3‑Day and 7‑Day Passes. thebus.org/Fare/TheBusFares20240701.asp and the City’s DTS fares page. honolulu.gov/dts/fares-adult
-
Replicate-Inspiring Travel2 months ago8 Days on Oahu, Hawaii: Beaches, Bites, and What We’ll Replicate at Home
-
Replicate-Inspiring Travel2 weeks agoVisiting All 4 Disney World Parks in 1 Day
-
Replicate-Inspiring Travel3 weeks ago7 Days on Royal Caribbean’s Star of the Seas
-
Replicate-Worthy Foods1 month agoReplicating Mochi Pancakes & Mochi Waffles from Hawai‘i
-
Replicate-Worthy Crafts1 week agoCruise Cabin Magic At Home: Easy Towel Animals You Can Actually Make
-
Replicate-Inspiring Travel1 month agoTop 4 Beaches You Can’t Miss in Oahu, Hawaii
-
Replicate-Worthy Crafts5 days agoCruise Towel Animals… Swan, Elephant, Hanging Monkey
-
Oahu6 days ago
Oahu by Bus 2025 Guide: Routes, Times, HOLO Tips
